Privacy Policy
Achieve P3M | ABN 46 113 474 805
Last updated: April 2026
A legal disclaimer
Achieve P3M is committed to protecting your personal information and handling it in a responsible manner consistent with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains what personal information we collect, how we use it, who we share it with, and what rights you have in relation to your information. It applies to all personal information collected through achievep3m.com.au and through the tools and services connected to it.
By using this website or submitting your information through any of its forms or tools, you consent to the practices described in this policy.
Who we are
Achieve P3M (ABN 46 113 474 805) is an independent project, programme, and portfolio management consulting practice based in Melbourne, Australia. We provide delivery maturity assessments, consulting engagements, and capability development services to organisations across Australia and internationally.
For privacy enquiries, contact us at: daniela@achievep3m.com.au
What personal information we collect
We collect personal information that you provide directly to us. This includes:
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Name, email address, job title, and organisation name: collected when you complete the Deliver Maturity Scorecard (via ScoreApp), a contact form, or subscribe to the Achieve P3M Insights newsletter.
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Booking information: collected when you schedule a diagnostic call or consultation through Microsoft Bookings, including your name, email address, and any notes you provide.
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Assessment responses: your answers to the Delivery Maturity Scorecard questions and, where you engage in a formal consulting assessment, information about your organisation's delivery practices provided during interviews or document review.
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Communications: the content of any email or form submission you send to us.
We also collect non-personal technical information automatically, including IP address, browser type, pages visited, and time spent on the site. This information is collected through Wix website analytics and does not identify you individually.
How we collect your information
We collect personal information through the following channels:
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ScoreApp: our Delivery Maturity Scorecard platform. ScoreApp is operated by ScoreApp Ltd. Your responses and contact details are stored on ScoreApp's platform and transferred to Mailchimp when you complete the Scorecard.
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Mailchimp: our email marketing and nurture platform, operated by Intuit Inc. Your email address and name are stored in Mailchimp and used to send you the nurture sequence and newsletter you have requested.
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Microsoft Bookings: our appointment scheduling platform, operated by Microsoft. Your booking details are collected and stored by Microsoft to facilitate your scheduled appointment.
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Wix: our website platform, operated by Wix.com Ltd. Wix collects standard website analytics and may use cookies. Our Wix cookie settings are configured to minimise data collection.
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Direct contact: email, LinkedIn, or any other communication you initiate with us directly.
Why we collect your information and how we use it
We collect and use personal information only for the purposes for which it was provided, and for related purposes you would reasonably expect. Specifically:
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To deliver the services you have requested: including sending your Scorecard results, completing a consulting engagement, or conducting a diagnostic call.
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To send you the Achieve P3M Insights email newsletter and the nurture email sequence, where you have opted in to receive them.
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To respond to your enquiries and follow up on consulting conversations.
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To improve our website, services, and content based on aggregated, non-identifying analytics data.
We do not use your personal information for any purpose other than those listed above. We do not sell, rent, or trade your personal information to any third party.
Who we share your information with
We share your personal information only with the platforms listed above: ScoreApp, Mailchimp, Microsoft Bookings, and Wix: to the extent necessary to deliver our services. All four platforms are operated by companies based outside Australia. Under Australian Privacy Principle 8, we are required to inform you of this.
By providing your information to us, you consent to it being held and processed by these platforms in accordance with their own privacy policies, which we encourage you to review:
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ScoreApp: scoreapp.com/privacy
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Mailchimp (Intuit): mailchimp.com/legal/privacy
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Micrsoft: microsoft.com/privacy
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Wix: wix.com/about/privacy
We take reasonable steps to ensure these platforms maintain appropriate data security standards, but we cannot guarantee the privacy practices of third-party services.
We do not share your information with any other third party except where required by Australian law or a court order.
Who we share your information with
We retain your personal information for as long as necessary to deliver the services you have requested and to meet our legal obligations:
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Scorecard responses and email list subscriptions are retained until you unsubscribe or request deletion.
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Consulting engagement records (including interview notes, document evidence, and assessment reports) are retained for seven years from the date of the final report, consistent with standard Australian business record-keeping requirements.
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Booking records held by Microsoft are subject to Microsoft's own retention policy.
You may request deletion of your personal information at any time by contacting us at daniela@achievep3m.com.au. We will attempt to action your request within 30 days and inform you of progress or limitations.
Accessing and correcting your information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To make a request, contact us at daniela@achievep3m.com.au with the subject line "Privacy Request." We will respond within 30 days.
In some circumstances, we may be unable to provide access (for example, where doing so would unreasonably impact the privacy of another person or where access is restricted by law). If we refuse a request, we will tell you why.
Cookies
Our website is built on Wix and uses cookies to support basic functionality and analytics. We configure our cookie settings to minimise data collection. Where cookie consent banners are displayed, you can choose to accept or decline non-essential cookies.
You can also manage cookies through your browser settings. Disabling cookies may limit some website functionality.
Children's privacy
Our services are directed at professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated policy will be published on this page with a revised "last updated" date. We encourage you to review this policy periodically.
How to make a privacy complaint
If you believe we have handled your personal information in a way that is inconsistent with the Australian Privacy Principles, please contact us at daniela@achievep3m.com.au. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.